Customer Service Agent
Customer Service Agent
Job ID: 39939
Location: Missoula, Montana
Category: Professional - Office/Career
Employment Type: Contract-to-Hire
If you have excellent customer service and clerical skills and are looking for a position that will grow into a career, look no further. We are hiring a Customer Service Agent for one of the nation’s most reliable and innovative aerial firefighting companies in Missoula. This is an opportunity to work for a great company, with an awesome culture, providing services that give back to the community. Leadership truly values developing and promoting their employees, so growth potential is there for the taking.
Location:
Missoula, MT (In office)
Wage:
$19.00/hour
Schedule:
4/10 hour shifts 7:00 a.m. to 6:00 p.m. Work days vary, applicants need to be available to work Saturdays and Sundays although you will only be working one weekend day (must be available to work holidays)
Benefits:
- 2 weeks paid time off
- Earned paid sick time and vacation time
- 401K
- Health insurance
- Answer multi-line phone system
- Operate multiple radios and relay communication devices
- Make reservations for vehicle arrivals and departures including scheduling multiple services (like fuel and maintenance)
- Dispatch, track, schedule and verify logs for accuracy
- Process customer payments and retail sales
- Daily invoice entries and take credit card payments/balance
- Manage customer requests such as hotel reservations, car rentals, catering, special services, etc.
- Must be able to pass a criminal background check and drug test including THC.
- Candidates must have 3 years of office or reception experience and have the ability to thrive in a fast paced work environment.
- Must be able to sit and stand for long periods of time.
- Must be able to lift 30 pounds
- Must be able to look at computer screens for long periods of time.
As always there is never a cost to job seekers for our services.
Job #39939
